Audit and forensic teams run vendor due diligence before any data moves. This page sets out how Livo systems are deployed, how client data is kept separate, and how the AI's output stays explainable and reviewable.
Every Livo system is built around these controls. Where a claim depends on your deployment choice, that is noted.
Systems run inside your data center or your own cloud tenant. Records, ledgers, and regulatory filings are not sent to external servers or third-party AI APIs. Air-gapped deployment is supported.
Data, indexes, and models for one client or engagement are isolated from every other. Role-based access controls mean staff see only what their work requires.
Every document ingested, query run, edit made, and flag raised is logged with timestamp, user, and source hash. The record is complete and reproducible for a client or regulatory review.
Each finding states the rule or pattern that produced it and links to the underlying records. No opaque risk scores that cannot be walked back to source.
The system digitizes, searches, and ranks. It does not form conclusions or opinions. Every output is reviewed and dispositioned by your team.
Client data is never used to train shared or external models. Models are configured and evaluated for your deployment and stay within it.
Personal data of Indian data principals is processed and stored in line with India's Digital Personal Data Protection Rules, on India-based infrastructure where required.
Systems are built to meet GDPR requirements: lawful basis, data minimisation, subject-rights support, and privacy by design.
Storage and processing location is configurable to the jurisdiction of the client or the matter, including India, the EU, the US, and the UAE.
Data is encrypted in transit and at rest using current standard algorithms. Key management follows your deployment's requirements.
On-premise deployments use no sub-processors. Private-cloud deployments use only the cloud provider you nominate, listed in the Data Processing Agreement.
Every engagement starts under a mutual NDA. A Data Processing Agreement is available on request and signed before any data is shared.
An audit or forensic team has to be able to explain, to a regulator or a court, how a finding was reached. Livo systems are built for that:
Livo Assistant collects only the information needed to respond to an enquiry and to deliver an engagement: the contact details you submit through a form on this site, and, during a paid engagement, the data your organisation provides under a signed Data Processing Agreement.
You can request access to, correction of, or deletion of the personal data we hold about you by emailing [email protected]. For engagement data, requests are handled through the client organisation as data controller.
Enquiry data is retained while there is a live business conversation and removed on request. Engagement data retention and deletion follow the terms of the DPA.
This website is provided for information about Livo Assistant's services. The content is offered in good faith and may change without notice.
Paid work is governed by a separate written agreement covering scope, deliverables, fees, confidentiality, data processing, and liability. Nothing on this site forms a contract or a binding offer.
The workshop and roadmap are provided at no cost and with no obligation on either side. Recommendations are advisory. Any implementation is subject to a separate agreement.
Text, graphics, and layout on this site are the property of Livo Assistant. Client names and quotations are published with permission.
Questions about these terms: [email protected].
Tell us a little about your engagement and we'll send the Data Processing Agreement, the sub-processor list for your deployment option, and answers to your security questionnaire.